Extract from ‘Caring for the Vulnerable, Training Feedback Form’
What did you learn today that you did not learn before?
How many different elements of vulnerability there are. Specific ways of dealing with people.
What tree things will you aim to do differently as a result of today’s training?
- Clearer guidelines for supporting care staff in relation to taking calls and recording data.
- Consider call recording to gain better understanding of current practices.
- Consider rewriting terms and conditions to ensure easy to read and understand.