Posts tagged with ‘Outsourcing’
By Linsey Knight on June 15, 2017For all companies, finding quality cover to deal with seasonal/unforeseen factors is a challenge. Whether this means covering a role or diverting workload, your planned holiday and unplanned absences need to be dealt with. But do you have the time/resources to deal with staff absences? If members of the team are absent, can the rest of your staff […]
Telemarketing kills kittens
MD Jacqui Crawley wrote the Foreword, buy this book now from Amazon.
I want to give CEOs and marketing/sales executives the evidence they need to make informed decisions about a potent tool . . . Graham Smith (Author)
- Contact Centre Panel September 13, 2018
- DMA Advice: GDPR – A training guide for contact centre agents July 20, 2018
- The wrong words and phrases to use on a sales call June 15, 2018