The wrong words and phrases to use on a sales call

The wrong words and phrases to use on a sales call

Call Centre Helper worked with Jacqui Crawley, the Owner and Managing Director of KMB, to discuss the language choices that sales advisors should avoid.

In doing so, we came up with ten words and phrases that are likely to damage the quality of sales conversations, as shown below.

The wrong words and phrases to use on a sales call