Author archive for Linsey Knight
By Linsey Knight on May 29, 2015How do you know your customers are happy? 5 tips for effective customer surveys Keeping your existing customers happy is so important to your business. One of the best ways to ensure you are doing this is by sending out customer satisfaction surveys. Like the saying goes ‘About 20 percent of your customers produce 80 percent of your sales’, and you need to keep your […]
Telemarketing kills kittens
MD Jacqui Crawley wrote the Foreword, buy this book now from Amazon.
I want to give CEOs and marketing/sales executives the evidence they need to make informed decisions about a potent tool . . . Graham Smith (Author)
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