KMB Telemarketing

A ‘safe pair of hands’ approach for nearly 30 years!


We understand that outsourcing any aspect of your business is a major decision. KMB do everything to ensure that the handover is professional, structured and that the client is kept informed at all stages of the process. We have a reliable, knowledgeable, ‘safe pair of hands’ approach and our key objective is to CONNECT businesses, give our clients the opportunities to WIN new business, ensure our clients GROW through a robust sales and marketing strategy and help our clients RETAIN these new relationships.

In Association with . . .

Contact Centre Panel, Telemarketing, Call Centre, Sheffield, South Yorkshire, England, UK

Why KMB Telemarketing?

We believe that experience is the best teacher, and after 29 years and counting we provide cost-effective marketing services that will become a vital part of your overall marketing strategy

We have 40+ dedicated telemarketers all working hard for you!

We have a great dynamic across all sectors, KMB has been in business for nearly 30 years and our average staff retention is 8 years which is unheard of in the telemarketing industry

Our Services

Telemarketing Services

‣Appointment Generation

‣ Lead Generation

‣New Business Opportunities

‣Event Attendance & Event Follow Up

‣Customer Survey’s & Customer Satisfaction

‣List Cleanse & Data Capture

‣Profiling & Marketing Intelligence

‣Research

‣Re-Engagement of Lapsed Customers


Training Services

‣Cold Calling / Telemarketing Training

‣Customer Service Training

‣Vulnerable Training

‣Bespoke Courses for Sales Teams


Fulfilment

(Hard Copy or Email / Direct Mail)

‣Mailers

‣Flyers

‣Letter Communication

‣Promotions

‣Events

“KMB have been a revelation to work with. I have used telemarketing services before and had relatively poor outcomes. KMB have been thorough and professional at every turn. We have been able to work with them to refine our campaign and approach. Their work generated leads and sales almost immediately. I look forward to continuing to work with them in the future”

“Having worked with KMB since 2012, we would have no hesitation in recommending their services, they have an excellent understanding of our market place and the results speak for themselves. Our Account Manager is very proactive in keeping us up to date with the progress of our projects and the insights about the calling results. The information they feed back on data provided once a project is completed is second to none and this aids in our future marketing activity”

To enquire about any of our services or to see how KMB can help your business grow, please call us on 01527 518 373 or complete our form below and we will get back to you

Why Telemarketing?

Traditional advertising is not the same as engaging with your prospects but using B2B Telemarketing gives them a voice and shows that your brand cares about their business needs, even if they are not quite ready to make that purchase, their opinion/connection is still important to you

From our office in Redditch, Worcestershire near the Midlands, we run various Lead Generation, Appointment Setting and Telemarketing Campaigns for businesses across the UK including  London, Manchester, and Liverpool

Alongside our Managing Director and Operations Director, our experienced Outsource Strategy Manager and Account Managers work with you to not only provide essential feedback to help you grow your product range and brand awareness but also help nurture and grow a strong sales pipeline

Vulnerable Consumers

Are your Staff trained to learn to recognise Vulnerable Consumers and their needs?

At some point, most companies will have telephone conversations with people who find it difficult to make an informed decision about the choices offered to them, these choices can include anything from changing a utility supplier to making a charitable donation.

Your business may need to communicate with: 
* Consumers who have a diagnosed condition like dementia
* Undiagnosed or temporary mental health condition such as severe anxiety
* Consumers with learning difficulties or literacy issues
* Consumers who have problems understanding the language

Some organisations have little understanding of how to identify the signs of vulnerability – or how best to handle such situations with care and respect

These are your customers . . .

The Vulnerable Masterclass will not only help your staff to achieve their goals but it will also equip them with the practical ways in which to deal with vulnerable consumers

Wednesday 9th October 2019 (Half day)
DMA London: W1W 8SS
Wednesday 20th November (Full Day)
DMA London: W1W 8SS

Spaces are limited so please contact councils@dma.org.uk to book your place now or to discuss the masterclass in more detail call Jacqui Workman Owner & Managing Director via telephone: 01527 518 373