Posts tagged with ‘vulnerable consumers’
By Linsey Knight on August 13, 2015White Paper Jacqui Crawley, Managing Director at KMB and Chair of the DMA‘s Contact Centres & Telemarketing Council together with other members of the DMA Council, has published a set of guidelines for call centres and companies engaged with telemarketing practical guidance on how to identify and manage a call with someone they believe is unable to make an informed […]
Why Telemarketing works . . .
- Atlas Copco Case Study December 8, 2017
- Are your staff trained to deal with Vulnerable people? July 4, 2017
- How do you cover the Holiday Season? June 15, 2017