Posts tagged with ‘vulnerable consumers’
By Linsey Knight on August 13, 2015White Paper Jacqui Crawley, Managing Director at KMB and Chair of the DMA‘s Contact Centres & Telemarketing Council together with other members of the DMA Council, has published a set of guidelines for call centres and companies engaged with telemarketing practical guidance on how to identify and manage a call with someone they believe is unable to make an informed […]
The GDPR forms part of the data protection regime in the UK, together with the new Data Protection Act 2018 (DPA 2018). The main provisions of this apply, like the GDPR, from 25 May 2018.
Read more on the ICO website.
For help, including advice regarding your data call KMB now on 01527 518373.
- DMA Advice: GDPR – A training guide for contact centre agents July 20, 2018
- The wrong words and phrases to use on a sales call June 15, 2018
- Europe behind on GDPR readiness with ‘short-sighted’ approach March 1, 2018