Posts tagged with ‘Training’
By Linsey Knight on February 21, 2017At some point, most companies will have telephone conversations with people who find it difficult to make an informed decision about the choices offered to them. These choices can include anything from changing a utility supplier to making a charitable donation. Your business may need to communicate with: Consumers who have a diagnosed condition like dementia; or perhaps an […]
The GDPR forms part of the data protection regime in the UK, together with the new Data Protection Act 2018 (DPA 2018). The main provisions of this apply, like the GDPR, from 25 May 2018.
Read more on the ICO website.
For help, including advice regarding your data call KMB now on 01527 518373.
- DMA Advice: GDPR – A training guide for contact centre agents July 20, 2018
- The wrong words and phrases to use on a sales call June 15, 2018
- Europe behind on GDPR readiness with ‘short-sighted’ approach March 1, 2018