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Posts tagged with ‘marketing’

  • How do you cover the Holiday Season?

    By Linsey Knight on June 15, 2017
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        For all companies, finding quality cover to deal with seasonal/unforeseen factors is a challenge. Whether this means covering a role or diverting workload, your planned holiday and unplanned absences need to be dealt with. But do you have the time/resources to deal with staff absences? If members of the team are absent, can the rest of your staff […]
  • Are your customers HAPPY?!

    By Linsey Knight on May 29, 2015
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    How do you know your customers are happy? 5 tips for effective customer surveys Keeping your existing customers happy is so important to your business. One of the best ways to ensure you are doing this is by sending out customer satisfaction surveys. Like the saying goes ‘About 20 percent of your customers produce 80 percent of your sales’, and you need to keep your […]
  • Outsource Contact Centre Map of the UK

    By Linsey Knight on March 6, 2015
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    Read more to discover what’s on offer, where its located and what to look for Liam Smith, Contact Center Managed Services The UK still provides a great opportunity for Contact Centre outsourcing, and there has been a rapid decrease in the number of outsource contracts going offshore.  In 2014 only 8% of outsource contracts placed were delivered offshore. View Infographic UK […]
  • Its all about the Content!

    By Linsey Knight on October 23, 2014
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    Harnessing the power of content and social media marketing can greatly widen your client base, although doing this with little or no knowledge can be challenging, so here are a few laws of social media marketing that will better your chances of success. 1. Listening Success with social media and content marketing requires more listening and less talking. Read your target […]
  • 5 Tips for Writing The Perfect Email

    By Linsey Knight on August 29, 2014
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    Your data’s cleansed, and your messaging has been researched and perfected. So the last thing you need is a poorly-written email to be the downfall of all the hard work done to reach this point. The conflicting sources of advice available online, and perhaps even from your colleagues, can make writing a marketing email seem like a minefield. And there are […]
  • Recipe for creating a successful telemarketing campaign

    By Lindsey Goodger on July 21, 2014
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    What would you add into the mix of telemarketing? 1. Scrubbed and peeled target market Rather than throwing mud at a wall and hoping some will stick, telemarketing will allow you to be more specific in terms of who you target and the message that is conveyed to each of these prospects. The first step is to identify who are […]
  • Are Women Being Sidelined In marketing?

    By Linsey Knight on April 4, 2014
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    75% of marketers are women but only 7% reach director level. Are Women Being Sidelined In marketing? What a year 2013 was for women. Sheryl Sandberg encouraged all women to lean in, while the Everyday Sexism project gained critical mass, and a campaign to keep a woman – Jane Austen on banknotes succeeded. It was a year of much-needed discussion […]

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