By Linsey Knight on May 29, 2015How do you know your customers are happy? 5 tips for effective customer surveys Keeping your existing customers happy is so important to your business. One of the best ways to ensure you are doing this is by sending out customer satisfaction surveys. Like the saying goes ‘About 20 percent of your customers produce 80 percent of your sales’, and you need to keep your […]
By Linsey Knight on August 1, 2014Testimonials are by far the most effective form of advertising. In this digital age we have so many ways of promoting what our customers say. We have found a few tips to help you really promote what your customers are saying . . . 1. Talk to your customers Case studies show your consumers exactly how others are using your […]
The GDPR forms part of the data protection regime in the UK, together with the new Data Protection Act 2018 (DPA 2018). The main provisions of this apply, like the GDPR, from 25 May 2018.
Read more on the ICO website.
For help, including advice regarding your data call KMB now on 01527 518373.
- The wrong words and phrases to use on a sales call June 15, 2018
- Europe behind on GDPR readiness with ‘short-sighted’ approach March 1, 2018
- Atlas Copco Case Study December 8, 2017