By Linsey Knight on May 29, 2015How do you know your customers are happy? 5 tips for effective customer surveys Keeping your existing customers happy is so important to your business. One of the best ways to ensure you are doing this is by sending out customer satisfaction surveys. Like the saying goes ‘About 20 percent of your customers produce 80 percent of your sales’, and you need to keep your […]
By Linsey Knight on August 29, 2014Your data’s cleansed, and your messaging has been researched and perfected. So the last thing you need is a poorly-written email to be the downfall of all the hard work done to reach this point. The conflicting sources of advice available online, and perhaps even from your colleagues, can make writing a marketing email seem like a minefield. And there are […]
By Linsey Knight on May 9, 2014Here at KMB we understand how difficult it can be trying to make a successful email campaign, so we found a few points that have helped us develop and perfect our email campaigning strategy, which have proved to be very effective and successful, so take a look and get more from your email campaigns! Despite the occasional apocalyptic prediction, email continues to […]
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