By Linsey Knight on June 15, 2017For all companies, finding quality cover to deal with seasonal/unforeseen factors is a challenge. Whether this means covering a role or diverting workload, your planned holiday and unplanned absences need to be dealt with. But do you have the time/resources to deal with staff absences? If members of the team are absent, can the rest of your staff […]
By Linsey Knight on June 9, 2016Our recent KMB Blogs are all focused on our Customers. We have ran a series of KMB Case Studies. To read more have a look at our Case Study page “I am very pleased with the quick and effective service provided by KMB for years. A reliable agency in all aspects, highly […]
By Linsey Knight on May 29, 2015How do you know your customers are happy? 5 tips for effective customer surveys Keeping your existing customers happy is so important to your business. One of the best ways to ensure you are doing this is by sending out customer satisfaction surveys. Like the saying goes ‘About 20 percent of your customers produce 80 percent of your sales’, and you need to keep your […]
Why Telemarketing works . . .
- Atlas Copco Case Study December 8, 2017
- Are your staff trained to deal with Vulnerable people? July 4, 2017
- How do you cover the Holiday Season? June 15, 2017