I joined KMB in 2000
I am the Operations Manager at KMB. My role is to plan and manage inbound and outbound resources to ensure campaigns are delivered on time and within budget and to ensure there are sufficient resources to complete campaigns within the time limit. I help to forecast both operational and administration department budget requirements.
Being fully PTLLS qualified, I design and deliver training, including the very popular ‘Perfecting Telemarketing’ course. KMB work in partnership with Bournville college, this has given me a great new opportunity to train as an Assessor and help Apprentices.
- E: firstname.lastname@example.org
- P: 01527 518373