Owner & Managing Director
I joined KMB in June 2009.
As Owner and Managing Director I am the leader of the company advising the shareholders, motivating employees, and driving change within the business, as well as presiding over the organisations day-to-day operations.
With over 30 years’ experience in the Customer Service industry and over 20 years in the Contact Centre industry I feel I am qualified to lead the KMB Team. I am Chair of the Direct Marketing Association Contact Centre Council based in London and a member of the Direct Marketing Association North Council based in Manchester.